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Optimizing Sales Force Performance
Give the sales force a check-up using latest diagnostic tools. Use industry best practices to assess sales forces including field sales, distributors and inside sales. Establish territories and sales goals. Design and align the sales compensation plan with corporate objectives. Deliver sales training to support company goals and strategies.
Enhancing Customer Satisfaction
Develop service policies and procedures that exceed customer expectations. Train and develop call center staff to consistently deliver quality service.
Customer Relationship Management
Develop sales and service models to best support customer needs while streamlining company efforts. Use technology to organize customer information and automate processes such as lead generation, sales pipeline management, forecasting, order entry and customer service.
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